04-01-2022 07:28 AM - edited 04-01-2022 08:15 AM
Hello and Help! I have a TX6420 and the pages ARE NOT PRINTING! I've done everything, gone to Youtube, gone to the support page, read everything about pages not printing. I checked the maintenance, the printer preferences, the ink is high. Please help! It was printing pages this morning and then all of a sudden I went to print a Word document and it won't print a word. If you have twitter please TW me @chicago0048. I'm afraid that I won't get a reply notification through my email. I tried all of the above, check check check. Clean Nozzle, clean head....check check check. Changed the ink. It won't even print a test page.
Solved! Go to Solution.
04-02-2022 01:52 AM
Hello all, this was resolved. After searching allll over the internet and Youtube for an answer this is how I solved the problem:
1) Do an uninstall Printers (drivers). Wait a few seconds, and re-install the drivers. Let Windows find the printer. Underneath the printers name be sure that it is visible. And restart the computer. Go back to Printers & Scanners and under Print preferences do a test print page.
04-02-2022 01:52 AM
Hello all, this was resolved. After searching allll over the internet and Youtube for an answer this is how I solved the problem:
1) Do an uninstall Printers (drivers). Wait a few seconds, and re-install the drivers. Let Windows find the printer. Underneath the printers name be sure that it is visible. And restart the computer. Go back to Printers & Scanners and under Print preferences do a test print page.
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