03-19-2022 09:36 PM
I am getting an error code (E03) for a paper jamb but there is no paper in the printer. Paper can be fed through when the printer is first turned on but after that the printer will not feed itself to start printing. Tried unplugging for 30 mins and putting cardboard through but it doesn't seem to want to reset at all. Any ideas?
03-22-2022 06:14 PM
Huh, not one word in 4 days. Guess I'm done with Canon printers. Geez- and I just bought ink for this printer. What a waste. Thanks for nothing......literally.😡
03-22-2022 06:23 PM
Hello,
The Canon Community is not an avenue for immediate support from Canon USA, rather it's a place for other members to help if they have similar issues. We do also have Product Experts who will chime in when they are able to! We have requested a follow-up just in case a community member does not reach out before then however.
If you need immediate assistance, please check out your support options on our website: https://canon.us/MyCanonAccount
04-01-2022 09:05 PM
Bravo! Still nothing. Sorry to bother anyone. Good day.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.