07-12-2017 05:34 PM
I have had a Prixma MX532 for about two years. After a paper jam where I had to remove the jam from the back everytime I print the first 1/3 of the print job looks shakey. I have cleaned, deep cleaned and tried to align the print head but to no avail. Any suggestions?
07-13-2017 02:50 AM
Hi rogerstinar,
You can try cleaning the encoder film of the printer by following the steps shown here to see if this will help. Should you still experience difficulty, the printer may require servicing. We ask that you please contact a Canon technical support representative here to obtain your servicing options. A representative will be happy to assist you free of charge.
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