Printing -Page SetUp

[Kshuey]

Printing - on "Page Setup" I changed the number of copies per page to 2; and I am unable to change it back to 1 copy per page.  On the drop down menu (Specify) there are choices of 2, 4, 6 etc but no 1 copy per page available.  I tried using default hoping it would change back to1 copy per page but it did not.  Turn computer on and off did not help either.

My computer is an Asus I bought about 2011 with Windows 7.   Comcast WiFi. I have never had a problem using the printer before. My printer is a MG7120.  Thanks

[Jenine]

Hello Kshuey!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what printer and operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at usa.canon.com/support or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

[Kshuey]

Done...Thanks

[Patrick]

Hi Kshuey,

Please try these steps:

 1.  Click on the Windows Start button and the Control Panel.

 2.  Right cilck the Canon MG7100 series Printer and left click on Printing Preferences.

 3.  Click on the Page Setup tab.

 4.  At the bottom, in the Copies section, please click the down arrow to select "1".

 5.  Click Apply and then OK.

If you are still unable to change this value, please contact our support group using the following link:

http://Canon.us/ContactLI