Printer out of paper message

[blorenzen13]

I have a MG 3630. It is only a few weeks old, but everytime I try to print, I get an out of paper message, regardless of how much paper I have in the tray or even after i print one page.

[Patrick]

Hi blorenzen13,

Please make sure that paper is loaded correctly in your printer:

https://ij.manual.canon/ij/webmanual/Manual/All/MG3600%20series/EN/BG/bg-loading1400.html

If you continue to have difficulties, please contact our support group using the following link:

https://mycanon.usa.canon.com