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Printer issues

clschneidau
Apprentice

I have a very temperamental iP8720. Currently, I am receiving error code 1411 (unrecognized ink). However, all the ink lamps are illuminated. I have replaced each one when all were full. Not only is it wasteful, it is expensive to replace the ink when there is plenty of ink left. I have also unplugged the printer. Any other suggestions? It seems ridiculous that a printer I purchased for $25 from a charity fundraiser is more reliable than my Canon. I'd rather not have an expensive paperweight.  

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Can you please take a picture of the ink cartridges and attach them here. 

We look forward to your reply. 

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