11-27-2019 07:55 PM
I have a TR 7520 Cannon printer that copies from the glass well. But for some reason it will not feed the paper when coping
wirelessly. When I try to send a document wirelessly it shows communication but quickly stops. It then shows an error with the paper type selection not being correct and stops. I need your assistance please.
Brian
11-29-2019 01:47 PM - edited 11-29-2019 01:52 PM
Hi, PAC1.
If the Copy Intensity setting has been set to Automatic, the document feeder on top of the printer will be disabled. Enter the Copy settings and ensure the Intensity Auto setting is off. (see Copy Settings - TR7520).
Also, keep in mind that wireless copying is not a function of the machine; it does not send information out and then receive it back to make copies. All copying is handled locally on the unit. For wireless functions, refer to information about Scanning and Printing. (see TR7500 series Online Manual)
For the Paper Type/Size error, ensure the paper settings on the printer for the paper source (cassette or rear tray) matches the paper source and media type requested by the computer in the print window. (see Paper Mismatch error).
If you need immediate assistance with this issue, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 8:00 a.m. to 8:00 p.m. ET (excluding holidays).
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.