Printer head problem

[damith1981]

Recently i refill my canon g1000 printer with original ink.after that i have to move it to another place so i remove some ink from the tanks.while doing this i have accidentally put just a drop if cyan ink through the syringe to black ink tank.

The problem is the the prints are not in good manner so i contacted the services .they say my print heads had to be replaced . but i am not printed even half of the volume of the heads.

Is that cyan drop mixing to the black effect the print head?

[Tiffany]

Hi Damith1981,

Welcome to The Canon Forum! We really appreciate your participation, however this appears to be a printer model not suported within the US. The Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.