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Printer error paper type

chad2323
Apprentice

Need some help. Just got the G620 Printer and loving the print quality. The problem I'm having is when I go to lightroom and print a picture I set up the printer in the app for 4x6 and I put the 4x6 paper in the printer but when I go to print I get a error so I have to get up and go to the printer to change the paper size on the little screen. I would think the settings in lightroom would send the pic to the printer and the printer should know what size paper I'm using. I would think once I put in the photo paper the printer should know what size I'm using. Any help to fix this I would appreciate it.

1 ACCEPTED SOLUTION

Patrick
Product Expert
Product Expert

Hi chad2323,

Please follow these steps to disable this feature:

1.  Turn your PIXMA G620 on.

2.  Press the screwdriver and wrench button 1 time.

3.  Press the right arrow 2 times to select "Setup menu / Feed settings" and press OK.

4.  Use the right arrow to select "Det. paper mismatch" and press OK.

5.  Use the right arrow to select "OFF" and press OK.

6.  Press OK on "Detect reinsertion" and press OK.

7.  Use the right arrow to select "OFF" and press OK.

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

View solution in original post

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi chad2323,

Please follow these steps to disable this feature:

1.  Turn your PIXMA G620 on.

2.  Press the screwdriver and wrench button 1 time.

3.  Press the right arrow 2 times to select "Setup menu / Feed settings" and press OK.

4.  Use the right arrow to select "Det. paper mismatch" and press OK.

5.  Use the right arrow to select "OFF" and press OK.

6.  Press OK on "Detect reinsertion" and press OK.

7.  Use the right arrow to select "OFF" and press OK.

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

chad2323
Apprentice

Thank you so much worked perfect

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