11-15-2020 11:55 PM
I've followed the instructions to set up my new TR4527. New paper. Scanning fine. App working. But trying to print and getting initially printer error 6000. Tried the next day. I turn it on it shoots 2 sheet through and the 3rd sheet jams (on 4 occasions) and it asks me to remove from the back, which I do. I have not instructed it to print. Any chance I need to do something different or return this to the store?
thanks.
11-16-2020 10:15 AM
Greetings,
An error like this out of the box are certainly disconcerting.
I'd try a different brand of paper, make sure you are fanning it before putting it into the tray and not overloading it above the max line. If it continues, you have 2 options. New printer, call Canon or replace it:
https://ugp01.c-ij.com/ij/webmanual/ErrorCode/TR4500%20series/EN/ERR/6000.html
I'd try different paper first, and replace it of it didn't resolve. Printers are tools that just need to work. Myself, I don't have much patience for something new that doesn't work.
~Rick
Bay Area - CA
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