04-17-2020 09:26 AM
Hi, I am trying to print some universiy lecture notes for my girlfriend who needs them ASAP. When I try and print the lecture slides, the printer appears to do something, making a noise, but then it just prints a tiny bit of the print job and chucks out the paper. It has done this now on 5 seperate sheets of paper so I have cancelled the print job. The error message "Remote host did not accept data file (32)" pops up. I am using a Macbook Air (mac OS, 10.13.6) Please help! Regards, Adam
04-17-2020 09:33 AM
Hi, Adam!
So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
04-17-2020 09:39 AM
Hi Danny, many thanks for the rapid response. My printer is an MG2950. Cheers.
04-17-2020 09:42 AM
Thanks for the information, Adam, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please click HERE and select your country to find support in your part of the world.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
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