07-07-2015 06:53 PM
07-07-2015 07:02 PM
Hello merileep!
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know what model printer you are using (PIXMA MX922, MG6420, CP910, etc.), what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using, and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.
Any other details you'd like to give will only help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks!
07-08-2015 10:16 AM
I cleared that yesterday by doing a head clean from settings menu then placing a page of anything on the platen and pushing copy. It was trying to print but ALL the ink was gone from all five tanks....I only print in black/white. Today I installed $49 worth of Canon brand ink and got error U052! Before you spend the money I would buy a new printer.
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