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Printer MG3500

GrannyTJ
Apprentice

I have a new Dell windows 10. I bought a new Cannon printer MG3500. I can't get it to connect to my computer. I can't do the wireless or the usb connection. The alarm light always on.It flashes back and forth with the power button.

I have tried unstalled and restalled nothing works. Unplug the printer and  plug in Nothing works.

3 REPLIES 3

Crista
Whiz

Hi GrannyTJ! 

Thanks for posting in the Canon Forums! 

The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback.

If you are in the United States and this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team. 

If you live outside the United States, please click here and select your country or region for your support needs.

We hope this helps! 

Still not working. I'm so done with Canon printers. This is my 2nd one. No more

Hi GrannyTJ,

 

Please follow the steps on the follwing page to connect your PIXMA MG3520 to your computer wirelessly:

 

http://downloads.canon.com/html/wireless/modules/13anw-ww/13alw-ww-0010-001/13alw-ww-0010-001.html

 

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

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