08-20-2016 09:03 PM
Hello, I've had my Canon Mp620B for a long time now and it has been working perfectly without any problems until about 4 days ago. After waking up I noticed that the printer had a solid orange light on it, but never blinked. Occasionally after unplugging and replugging the green light would come on with the orange light and only blink once, but that hasnt happened in a while. I've searched everywhere and even in the manual, but have not found a solution. Thank you for any kind of help.
08-24-2016 06:55 AM
Hi DevinA,
It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.
Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.
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