Printer Canon model G3000 black color problem

[sleeknaresh]

Two Printer model G3000 which I purchased an year back, I refilled all colors couple of weeks back (Except black color) for both printers same time with genuine canon colors . Now black color is not coming out clearly. It is showing light gray color for some text and black for some text. then I did the all clean maintenance and Nozzle Check. but it is still showing same way. this problem arising for both printers exactly same. Colors are showing ok. The problem is with black print only for both printers after refilled the colors. Please help me.

[ArthurJ]

Hi sleeknaresh,

Since the cleanings did not resolve the issue, troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

We look forward to hearing from you.