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Print Tray and Control Panel Won't Open Automatically

Enigma_Dragon
Apprentice

I have a Canon Pixma TS8220 printer and there have been times when I have printed a page and the print tray and control panel have opened automatically. Now the printer is telling me to open the control panel and pull out the tray before it will print. I can't find the right settings on the control panel to fix it. Does anyone know how to fix this?

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

I recommend to have this issue looked at by our support team. Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.

We look forward to hearing from you

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