Showing results for 
Show  only  | Search instead for 
Did you mean: 

Please help im not very savvy. I'm turning on my MG7520 printer is on then shuts off . Can anyone t



Hi. We apologize for any inconvenience you may be experiencing. A firmware update is available to fully resolve this issue. You can download the firmware update and find easy installation instructions at: Thank you for reaching out to us.

It's all well and good you all apologising for any inconvenience but that doesn't actually help me at all because I don't have a USB cable. I've never needed one. Also my printer is not close to my PC so even if I did I would still have to move the printer. Also my family do not want me to shut off the internet because it takes 15 minutes to come back on (don't blame me, blame Comcast.) So my inconvenience is rather major. As in I can't actually update my firmware, so what am I supposed to do? Go out and spend more time and money on buying something I don't need for anything else and irritate my whole family to boot? What a wonderful solution to a problem of your making, thanks a bunch. I am supremely unimpressed.

click here to view the press release