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PixmaMX452

wrightfield
Apprentice

Printer works on laptop, but on desktop it is saying error. All it says is that it couldn't print micrsoft word or mail. It does not show an error number.

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi wrightfield,

 

So we can best assist you, we would need some more information to help narrow down this issue.

 

  1. What version of Windows is installed on your computer?
  2. How is the printer listed on your computer( MX450 series or MX450 series WS)?
  3. Have you restarted the print spooler?

We look forward to your reply.

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