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Pixma ts6020 won't print Cyan

Invelios
Apprentice

I'm having an issue where my printer simply refuses to print Cyan consistently. I have changed the cartridge several times to new cartriges, so it shouldn't be an issue there. When I print the test page, Cyan is usually just completely missing. If I run a cleaning or deep cleaning, Cyan will print a bit on the next test page, but even then it's not a clear print (it has white lines in it), and in just a page or 2 will go back to not printing anything at all. I bought this printer back in November brand new, so it isn't even that old a printer, I don't know why it would suddenly not print a color.

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Invelios,

 

It is recommended that you contact one of Canon's Technical Support Representatives via phone. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

 

 

 

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