07-13-2023 08:42 PM - edited 07-21-2023 03:27 AM
I bought this printer used and I can't seem to get it to print documents clearly. The words are either blurry and/or doubling. I tried the print head alignment and all other maintenance tests and still no good. Please can someone help me with this asap because I need to be able to print out documents for my daughters school for this upcoming school year so I really need some assistance with this. Thank you
I've included a photo of a document to better express what I mean.
07-17-2023 01:29 PM
Hi,
I recommend cleaning the encoder strip inside the printer. Please click HERE for the steps to perform this cleaning.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.