03-24-2024 01:43 PM
I recently bought a new MacBook Pro which has the Sonoma 14.1 OS and for some reason it is not allowing my Canon Pixma IX6820 to print borderless. I had to download the latest CUPS driver just to install the printer but it still won't print borderless
10-24-2024 01:36 PM
Hi tmcginnis1! Thanks for posting in the Canon Community Forum. I see that you are unable to select the borderless printing option when using your PIXMA iX6820 with your computer that is running macOS Sonoma Ver.14.1.
You mention that you have already downloaded and installed the driver. Since the borderless option is not available, it is likely that your computer is using AirPrint to communicate with the printer (not the Canon driver).
I recommend that you re-add the printer according to the following instructions:
NOTE: Please be sure to click on the SELECT SOFTWARE option mentioned in step 8. If that is skipped, the computer will use AirPrint (not the Canon driver).
Once the printer is added back to your Printers and Scanners, you can close that window. Then, try printing and see if the Bordeless option is available.
If you would like to see more information about this issue, please visit the following web article:
https://support.usa.canon.com/kb/s/article/ART180943
The information in that article applies to all printers, not just the Canon PRO-1000 series.
I hope this information helps. Thanks again.
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