Pixma ip8720 Magenta looks Maroon?

[amyweeze3]

I've had this printer for a couple of weeks, and it's my first canon printer. I am trying to print a graphic design project and the magenta keeps printing maroon. I've printed a bunch of pink PMS swatches to see what looked best, and they all seem off - darker, more coral or maroon than pink. I've tested out several different print profiles including Adobe RGB and sRGB. I've played around with the magenta color sliders but I don't want the entire design effected. I'm using a matt cover paper, but I also tested it on the Canon glossy II paper that came with my printer. Any suggestions??

[amyweeze3]

This is an example of my swatches. For example, #27 is supposed to be magenta.... 

[Michael · Accepted solution]

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.