Pixma TS9521C is tearing envelope seams as it prints

[brookel]

Hello,

My Pixma TS9512C is tearing envelope seams on the back of my envelopes as it prints the front of the envelope. It does not happen on every envelope, seems to be at random. Any tips to prevent this?

Thanks!

[ArthurJ]

Hi brookel,

Please click HERE for an article about loading envelopes in the printer. There are some pretty good tips under step one they may help with the random envelopes getting torn.

Did this help with your issue? Please click the Accept as Solution button so that others may find the answer as well.