cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pixma TS9120 Printing Weird

Igaul
Apprentice

Hi,

 

My printer normally jams itself frequently when printing double-sided so I got annoyed and changed to printing single-sided. When I did that the printer began performing weird. First, when it starts, it spits out an entire blank page slowly. Then it pulls a new page through most of the way. Here 1 of 2 things happens: (1) it sits for a second then claims the cassette is empty (2) it begins printing except in the middle of the page and continues onto the next page coming through resulting in one page being split onto two sheets. When I cancel the print it sits idle for a few seconds, then brings another page through most of the way. Then reuptakes it as if it were printing double-sided (effectively jamming itself) and spits the ruined sheet out partially even though it's stuck. When I pull this last page out it has ink splotches on the side where the printing head rests idle. I've restet all settings, unplugged it for a night. Tried printing different document to little avail. And run the cleaning cycles. Anyone have this issue before?

3 REPLIES 3

ukasy
Apprentice

Check how print preview looks like before you print also check if you dont have any windows update to do i had similar problem probably but on other printer

Check this topic maybe it helps

https://community.usa.canon.com/t5/Printer-Multifunction-Support/Photo-print-problem-image-preview-c... 

Everything says it's updated, and the print preview is fine as well. It splits the print between two pages cause it puts the page halfway out first then starts as if it were at the top. Thank you for the advice though!

Patrick
Product Expert
Product Expert

Hi lgual,

 

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com



 

 

 

Holiday
Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II