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Pixma TS9120 Not printing PGBK

HolDav
Contributor

This is bizarre.  The old cartridge was full.  I put a new one in.  Still no dice.  I've cleaned and deep cleaned the head - but it won't print from the PGBK.  The test page has perfect color in the D section, but the C pattern section is blank.  This started after a Windows 10 update.  Any ideas?  I've un/reinstalled the printer?? Help.

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

I recommend you contact Canon support at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST excluding holidays.

 

You will need to have a Canon account when you call. If you have not created account, please click HERE:

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