10-01-2024 08:51 AM
Having issues with my Pixma TS6350 printer
It is showing as offline, the only light that is on is the white one on the 'QR' button, which switches on and off if I press the Red Triangle in the circle button, but other than that is is entriely unresponsive - shows as offline when connected to my laptop.
Have tried unplugging and reconnecting, press and held the power button, nothing seems to work
Any ideas?
10-03-2024 10:20 AM
Hello rdp, thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The Pixma TS6350 isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
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