PIXMA MG3620 not responding

[karebear51894]

I have a MG3620 printer. The printer is not responding -HELP

[Danny]

Thanks for joining the conversation, karebear51894!

So that the Community can help you better, please let us know if you're getting any error messages or blinking lights when you try to print. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[karebear51894]

No blinking lights. Printer box says error after I press print

[karebear51894]

Also on settings page it reads default error for my printer. I pressed manage printer and it shows fixed

[Patrick]

Hi karebear51894,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA MG3620 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.