11-27-2020 09:20 PM
Setup went well for a new TS3620 - except for the fact it prints totally blank pages. Cartridges show as properly loaded and ink levels are good. Printed alignment page, cleaned heads, performed nozzle checks, deep cleaned heads, etc. Nothing is printed on the paper and no error codes whether printing from maintenance menu, from computer, or copying.. Scanner works and WIFI setup was flawless.
Canon phone support doesn't open until Monday. Any suggestions appreciated.
Solved! Go to Solution.
12-02-2020 08:53 PM
12-02-2020 08:53 PM
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.