PIXMA MG2500 Series says it's not installed, won't print anything other than test page

[Raeven]

Everytime I need to print, I get a pop-up message to install a printer.  I just bought the printer about 3 months ago.  All I can get it to print is the test print page.

[Patrick]

Hi Raeven,

What verison of Windows is installed on your computer?

If you are using a Mac, what version of OSX is installed?

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For a quicker response, please use the link below to reach our Technical Support Team:

https://mycanon.usa.canon.com