01-04-2020 07:22 PM - edited 01-05-2020 03:19 PM
The black ink light was flashing before I changed out both black and colour cartridges for new. Now it's still on, just not flashing. Printer won't print. This is the first set of cartridges for this printer, I purchased 245XL and 246XL from Walmart.
I understand it might have something to do with resetting the ink levels but I don't know how to do that for this printer. I found a video from the TS3120 but I think the button layout on the interface is different.
How do I fix this?
Solved! Go to Solution.
01-06-2020 03:05 PM
Hi dixonpete,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
01-06-2020 03:05 PM
Hi dixonpete,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
01-08-2020 03:21 PM
Thanks for the phone number. Canon is sending a replacement cartridge.
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