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Pixma TR8520 printer won’t install software

Ramrodsm
Apprentice
Purchased the printer last week. My old Pixma died. Tried to install software off CD to no avail. Went to canon website & downloaded driver - full pkg. It will not install, and still no software on my PC. Turned off Virus software- Spent weekend trying everything to no avail. My operating system is Windows 10 Pro.
I was able to connect wireless from printer itself. I can’t get Image Garden or anything else loaded on the PC. Looked up printer on Canon support & got a msg “No longer supported”. Anyone know of a fix? Or I’m returning to Office Depot. It was on sale, I should have known better.
13 REPLIES 13

This worked! You are a saint! Thank you ❤️

Problem lies with Canon's installer. I was able to install the printer using the workaround posted by ceegh. Thanks.
Note: The accepted solution for this thread did not work for me.

Useless

lakemcdougall
Apprentice

IN YOUR INSTRUCTIONS

Step 1 - Uninstall MP Drivers

Step 2 - Confirm Printer IPv4 Address

At this stage you assume a successful outcome and do not provide for an IF-THEN-ELSE scenario, as in:

IF you acquire the printer page via your browser THEN continue to Step 3.

ELSE ... ?  2 years and I sure wish I had my OLD canon back.  In 10 years I had zero issues.  This printer is a piece of junk.

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