04-03-2020 04:32 PM
I have a MG2522, windows 10.
When I try and scan via "view connected devices > start scan" the image imports, and the top and bottom inch or so is cut off every time. Is there any way to have it scan the entire page?
04-04-2020 09:29 AM
Greetings,
What appication are you using to scan "view connected devices"?
Is it possible you have set the scan area to something smaller than the size of your image? (8.5 x 10) instead of 11?
~Rick
Bay Area - CA
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04-08-2020 01:08 PM
Hi RabicanShiver,
Please try scanning using the IJ Scan Utility:
https://ugp01.c-ij.com/ij/webmanual/ScanUtility/W/MG2500%20series/1.1/EN/SU/Top.html
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
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EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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