Pixma MX882 Printing Jagged or stepped lines?

[dbghouse]

I have a Pixma MX882 printer that has been having problems lately.  When printing straight lines, they are coming out stepped or jagged.  This seems to be particularly noticeable when printing horizontally or landscape.  If I print a shipping label for instance and it is turned sideways on the page in portrait mode, the lines come out jagged or stepped.  The same is true if I print out a spereadhseet in landscape.  The cell border lines are stepped.  I have run full cleaning and done an alignment.  Test page comes out looking good with no stepping. Please asdvise if you have any ideas of what I can do to correct this issue.  Thanks!

[Ramona · Accepted solution]

Hi dbghouse,

Since the cleanings and alignments did not resolve the issue, the printer may require servicing; please call or email us using one of the methods on the Contact Us page for further assistance.