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Pixma MX882 Error 6000 Printer error has occurred. Turn off power then back on again

DoYouKnow
Contributor

Pixma MX882 It seems the cartridge carrier doens't move to the left side. Tried resetting and didn't work. Called Support and was informed this would be online support only.

 

Just yesterday, the first time trying to print and didn't notice the output tray was obstructed. So it seems the error message 6000 can be cleared or something.

 

Found the following about 

Alarm Lamp Flashes Orange - red orange triangle lightening bolt light flashing

Three flashes Paper Output Tray is closed/Paper jam
If the Paper Output Tray is closed, open it. The printer resumes printing.
If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the RESUME/CANCEL button on the printer.
Paper Jams
 
But I don't see any paper jams
How do I check for the paper jam
1 REPLY 1

Patrick
Product Expert
Product Expert

Hi DoYouKnow,

 

To clear jammed paper or foreign objects, please follow the steps in this article:

 

https://support.usa.canon.com/kb/index?page=content&id=ART114145

 

If the 6000 error persists, your PIXMA MX882 would require service.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002.  They're available weekdays and Saturdays after 11 AM ET (8 AM PT). Let them know you have been working with technical support and the Canon Upgrade Program was offered.

 

 

 

 

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