Pixma MX532

[artjac4]

Has anyone received support code 1702 for mutifunction printer Pixma MX532?

[Darius]

Hi artjac4.

The 1702 error indicates that the ink absorber within the printer is almost full, and the printer will need to be replaced.

I can offer the Canon Upgrade Program, a one-time discount on the purchase of a replacement printer directly through Canon U.S.A., with free ground shipping.  If you're interested, you may call one of our phone-based Canon Direct agents at (866) 443-8002. Please keep in mind, you are under no obligation to take advantage of this offer immediately to gain the information.

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[artjac4]

Thanks. Just got TR4520 in the upgrade program. Having problems installing.

[Hector]

Hi artjac4,

We would be happy to assist with the instal of your TR4520. To assist with the install we would need some additional information. If you can reply to this message with the information below, we can provide some trouble shooting steps.

1. What verson of the Mac or Windows operating system are you using on your computer?
2. Are you setting the printer up via WI-Fi or USB?
3. What errors or specific issues are you running into with the install?

You can also register the printer and create a Canon account using the link HERE to get live help over the phone.

[artjac4]

Thanks. Was able to get it installed.