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Pixma MP520 not responding - Windows 7

tathraman
Apprentice

When I try to print,  he error message is "Printer not responding".

Opening Printers and Devicesand there's a yellow error icon on the printer.

I've run the troubleshooter, ening with the message. "A job in the print queue is preventing other jobs from printing. Fixed"

Then I try to print, and get the swame error message.

I then cleared the print queue and Printers and Devices showed a green tick against the printer, so I tried to print, only to get the same error message.

Please some kind person help! Smiley Happy

 

2 REPLIES 2

sef
Apprentice

I am having the same trouble pixma 560 not responding. I have unplugged and deleted the documents to be printed.  Can someone help?  

Michael
Product Expert
Product Expert

Hello.

 

Please restart your computer to see if this will resolve the error. 

 

If the error persists, please visit the following link below to contact our support group for additional assistance.

 

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

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