Pixma MP287 does not print magenta ink

[TeacherMary]

I just bought this Canon printer Pixma 287... I have to print my teaching materials  but this printer doesn't print magenta ink. What should I do? Thanks.

[Patrick · Accepted solution]

Hi TeacherMary,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI