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Pixma MG5420 won't power on

JACKSML
Apprentice

Hi,

I've read the directons on how to reset by unplugging for a while and then plugging in directly to an outlet. Does anyone have any other suggestions?

This printer has been working perfectly with light use for 5 years. Is it just time to junk it? It was pretty expensive. Anyone know if Canon takes their printers back for recycling? 

Thanks.

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Jacksml,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

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