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Pixma MG3650 - Cannot communicate with printer macOS Big Sur


Hey everyone!


Lately I have not been able to print from my MacBook. The printer in question is a Pixma MG3650, and my Mac is running macOS Big Sur 11.0.1. I tried deleting the printer from my computer and then add it again. The printer pops up as an available one, as it is connected to the correct router, but when I try to actually add it I get a message saying that my computer cannot communicate with the printer. However, it works perfectly fine to print through my girlfriend's MacBook running macOS Mojave. I have managed to print with my computer running Big Sur earlier.


Do you guys have any proposed solutions to this?


Rising Star



Welcome to The Canon Forums, and thank you for your inquiry!


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You will need the following driver in order to use your printer with Big Sur:


PIXMA MG3650 - Support - Download drivers, software and manuals - Canon Europe (

Bay Area - CA
~6D2(v1.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~R5C On Order


In my case, with Mac OS Monterey by now, a 'stable' and IMHO remarkably simple solution has been to 'just' unplug the USB cable connecting the computer to the printer and plug it in again. I would do this every time the printing error comes up, and afterwards the printing would resume to go fine for the remainder of the session. I had tried other solutions before, but to no avail so far, and discovered this solution 'myself' 'accidentally'. Best of luck, cheers