cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pixma MG3620 Prints Double

Oldyellr
Enthusiast

My printer prints double. This is especially noticeable when printing fine details like large circuit diagrams. I've done all the alignments and cleanings with no joy. When I print the nozzle test pattern and then photocopy it, it's okay when I press the Black button, but I get double text when I press the Color button. I also see one horizontal line missing in the grid pattern, but I'm not so worried about that. Below is what I'm talking about with blowups of the areas in question. How can I fix this?

TEST 1.jpg

 

TEST 2.jpg

 

TEST 3.jpg

 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Oldyellr,

Blurry / double printing can be caused when the encoder/timing strip inside your PIXMA MG3620 is smudged. Cleaning this will resolve the issue.

To clean the encoder/timing strip, please follow the steps in this Knowledgebase Article:

https://support.usa.canon.com/kb/index?page=content&id=ART162575

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Avatar
click here to view the press release
Announcements