10-28-2022 10:49 AM
I just got an iMac M1 running OS 12.5. I have been unable to get my Pixma MG3500 to work with it. I downloaded and installed the driver and made it the default printer and when I try to print nothing happens. I spoke to Apple and they said the driver may not be compatible with the OS. Is there an updated driver that will work with my set up? If not what All in one printers will be compatible? I would appreciate any help any of you might have. Thanks!
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10-29-2022 08:52 AM
Thanks for letting us know what Canon product you've got. The PIXMA MG3500 series is an older series which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
10-29-2022 08:52 AM
Thanks for letting us know what Canon product you've got. The PIXMA MG3500 series is an older series which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
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