Pixma MG3052 Cannot be used with the current operating system

[Chris_Pedersen]

Hi.

I got an Pixma MG3052 and i'm using an Asus with Windows 7 Professional 32-bit operating system.

tried to instal the CD that fallowed with it but got the error message stated.

so i went to Canon.com and downloaded the correct instal file for windows 7 32-bit operating system but got the same message when trying to install it.

luckely i have another computer where i instaled everything on and it worked perfectly and that is an MSI GX660 with Windows 7 Home Permium 62-bit, but i i still need to have it installed on the Asus computer.

any suggestion to how to solve this problem on the Asus?

Kind Regards

Chris Pedersen.

[Jason]

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click http://global.canon/en.html and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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