Pixma MG2522 won't connect to my computer

[tg68291]

I tried the CD-Rom to add driver, it says 'printer detected' then switches to 'printer not detected'. I tried downloading updated drivers, it did the same thing. I tried restarting my computer and starting the installation over, it didn't work either. Same error. I've always used hp printers before, I'm thinking about taking this thing back and getting another hp. Is there anything else I could try?

I'm running Windows 10, and the printer is connected, not wireless.

[DV07]

I've had many issues with connecting this printer as well and was on here looking for a solution and came across the 1 that said to hit the windows key + R. I did that and said the device.msc could not be found. So, I clicked the start menu and went down to Canon, there I found Canon Utilities, under that there was My Printer. I opened My Printer and a repair window came up. Said to close all programs other than the My Printer and the Repair Printer. I ran the diagnostic, recommended 2 things. Something about an icon, and I think something about making this the default printer. I agreed to both. It said the problem was fixed so I printed the test page which came out perfect. Hope this helps anyone else having the same problem with the device.msc way. 

[ADowling]

Will this also work with the Canon PIXMA MG2522 printer through USB? 

[ADowling]

Might try this , think it will work with my PIXMA MG2522 ? 

[ADowling]

What type of laptop were you connected to? I only have the choice of a USB connection with my PIXMA MG2522 to my Samsung (google chrome) laptop but my printer series does not show up on the compatibility list. 

[Gerardji]

This is ridiculous! I have never had to jump through these hoops with printers in the past. In the past I plug it in and it prints. No more Canon printers.

[titchsymbol]

I need to speak with a tech support person for this MG2522. PLEASE

[Ron]

Hi, titchsymbol,

The Community isn't intended for immediate assistance or direct Canon technical support. If your question is urgent, click HERE to visit your My Canon Account to discover your personalized support options, including phone support.

If you're outside the USA, please click HERE (https://global.canon/en/support/) for support options.

Other Community members, may be able to help, but you will need to post specific details regarding your MG2522, such as the computer and operating system version you are using.  Also provide a detailed description of the issue you are experiencing.