If your iP1500 is not printing correctly and the ink tanks contain ink, have you performed printhead cleanings?
If you have performed cleanings and the printhead may need replacing. The printhead is the part that both ink tanks are inserted into. Replacing this may resolve this issue.
As this may be a safety issue, please disconnect the power cord to your iP1500.
Please contact us via email:
In your email, please reference this forum thread and provide your contact information so that we can contact you.