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PIXMA G7020 Printhead Issue, only black is working

JudyAC1967
Apprentice

Good Morning,  I have a fairly new Pixma G7020 and had not printed color until trying to yesterday.  There is something wrong with that printhead I believe.  I have done a nozzle check and only get the black info, and when I look at the print head I see no color residue like I have on the black nozzle.  I did an ink flush and got no improvement.   Any suggestions.  This is used on a Windows PC and Wireless to Android devices.  The printer was purchased on December 16 from Amazon.   Thanks,  Judy

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