Pixma G3262 Paper Jam Error

[leahschwiesow]

I have the Pixma G3262 I bought in June. It is for personal use, so has not printed much more than 100 sheets, if that. I keep getting a paper jam error, but there is no paper jam and no paper has been torn coming out. I tried to get help by registering my product and asking, but it is saying my serial number is incorrect (it is not) or that it was not intended to be sold in the US (I bought it in South Dakota). Chatbot said it had not information on this printer. Any ideas how to clear this error???

[Patrick]

Hi leahschwiesow,

To clear the paper jam error you are experiencing, please follow the steps on this page:

G3060 series - Paper Is Jammed inside Printer

If the paper jam error persists, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA G3262 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

If you are experiencing difficulties with the serial number, please make sure you are using the correct number.  The serial number will consist of 4 letters followed by 5 numbers.  The serial number of your printer can be found on the back, as in the image below.  Please note, AZDK is NOT part of the serial number.

If you still are unable to register, please reply to this post with the first 4 letters of your serial number.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.