Pixma G3202 Not printing Magenta and barely printing Cyan

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-26-2021 08:36 AM
I just got a new Pixma G3202, set everything up and printed a test page. all I got was Black and Yellow. I have tried Several regular cleans, a few deep cleans and a system clean and best I managed to get was Black and yellow, with a couple of the prints having a bit of Cyan on the first Cyan line then a couple times later back to nothing but black and yellow. I even tried setting the printer up on another computer to make sure it wasn't corrupted drivers or another issue on the primary computer it would be used on. Nothing I have done seems to work.
The lines to the print head all are filled with. I pulled the color cartridge and cleaned the nozles with a q-tip and there is in fact red ink coming out and showing up on the q-tip. There is also blue ink all over the bottom of the cartridge.
anyone got any other ideas to make this work before I return it?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-26-2021 08:43 AM
Hi!
Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-26-2021 10:31 AM
I have already checked Canons website for solutions and cant find any. Just tried removing all drivers and software and reinstaling using USB instead of network and still the same problem.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-01-2021 03:34 PM
Hi,
I recommend you contact Canon support at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST excluding holidays.
You will need to have a Canon account when you call. If you have not created account, please click HERE:
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-26-2023 12:19 PM
Did you ever get a resolution to this issue?
