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Pixma 870 prints but sheet is blank.

JBwvu64
Apprentice

Pixma 870 passes cleaning test, and printer activates when "print" command is sent but paper is blank.  No erroe msg.

3 REPLIES 3

Naomi
Enthusiast

Hello JBwvu64,

 

To have a better understanding of your issue, please let everyone know some basic facts regarding your PIXMA MX870 and computer setup.  For example, what operating system do you have installed on your computer, and how does the PIXMA MX870 connect to your computer?  Once we have more information, our Canon Forum members and our Subject Matter Experts will be able to assist you with suggestions appropriate for your specific issue.

Thanks!

The printer was working very well until today. This is the first time that it stops printing anything despite the ink tanks are all full. Please let me know what to do next.

Hello.

 

Try printing a nozzle check pattern and also perform cleanings if the pattern comes out incorrectly.  Visit THIS LINK for more information.

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