02-05-2014 02:30 PM
03-15-2014 12:18 PM
Hi darlparker,
When new ink cartridges are installed, the printer will automatically detect and update the ink levels; there is not a manual way of resetting the unit to update the ink levels.
You may be able to disable the ink level detection function of the printer so that you can continue to use the functions of the printer without receiving the out of ink message. To do this, please press and hold down the STOP/RESET or RESUME/CANCEL button on the printer for at least 7 seconds, then release it. Please note that you will need to perform this function for each ink cartridge that is showing it is low or out of ink.
Hope this helps!
This didn't answer your question or issue? Find more help at Contact Us.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.