Hi Emahon98,
Please follow the steps on this page to check for and clear jammed paper in your PIXMA MX410:
https://support.usa.canon.com/kb/index?page=content&id=ART153492
After performing those steps, please follow the steps provided in this article:
https://support.usa.canon.com/kb/index?page=content&id=ART137641
If the paper jam error persists, your PIXMA MX410 would require service. If your PIXMA MX410 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
If your PIXMA MX410 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
